blog | Regal Lager

Building Quality Brands Online

Cybex Strollers - Best Lightweight Stroller on the Market

Posted by sharina

With a plethora of choices for strollers, parents can easily select strollers that are complimentary to their individual lifestyles and comparable to their personalities. Jogging strollers are perfect for the sporty parents in rougher terrain, however for busy parents who desire a lightweight stroller that stresses safety and design, Cybex strollers are the best choice of strollers.

Currently, the Cybex Stroller line consists of the Gem Collection: Ruby, Onxy and Topaz and the Callisto, the premier stroller from Cybex. All of our reclining umbrella strollers with a five point safety harness. Other common features include the convenient one-touch brake and rear wheel suspension. The covers are washable and come with more convenient features including spacious shopping baskets, rain covers and a generous canopy with an extra fold out visor on top models.

The Ruby is the basic line in the stroller collection and offers a great value to parents. Weighing in at only 12lbs., the Ruby is one of lightest strollers on the market. A step up in features and functionality is the Onyx Stroller. The Onyx is also equipped with rear wheel suspension and an automatic swivel lock. The patented central one-pull harness system allows the parent to quickly adjust the harness straps around the shoulder and chest. The Onyx weighs in at 16lbs. has four positions of recline and a canopy with a peek-a-boo window and pocket. The last stroller in the gem collection is the Topaz. The Topaz weighing in at 18lbs. has all features and functionality of the Onyx but takes it a step further. The height adjustable handlebar allows for more mobility and is convenient for parents of different heights. The Topaz also has a detachable bumper bar, ultra comfortable head hugger and shoulder pads.

Lastly, The Callisto is the top of the line stroller from Cybex and in a category of its own. The Callisto stands out as an extremely versatile ultra lightweight urban stroller. Distinguished by its aluminum rims with a single spoke design, the Callisto has the ideal design and functionality for urbanites such as the innovative comfort suspension, which helps the user to maneuver smoothly over bumps and curves. Other intelligent functions include: four-position adjustable back rest; three-position sun canopy and detachable side covers and one-hand folding mechanism and one-touch brake link. These features make the Callisto conveniently easy to use and greatly increases mobility.

Cybex strollers are distinctly fashionable and come in eye-catching colors such as Chili, Purple, Slate and Indigo that will make a splash while out and about. Recognizing parents' appreciation of aesthetically appealing and well designed products, Cybex have taken the lead in incorporating the latest colors and designs of the season. Each year, Cybex designs and colors will incorporate fashions and colors from the runways of Paris, Milan and New York.

Simply put, Cybex strollers are quality driven products that incorporate intelligent functionality and chic designs. Coming soon is the Aton infant car seat, converting the Onyx, Topaz and Callisto into a complete travel system.

Currently rated 4.3 by 6 people

  • Currently 4.333333/5 Stars.
  • 1
  • 2
  • 3
  • 4
  • 5

Helping a Customer with a Lascal KiddyGuard Gate

Posted by sharina


Customer care is very important to Regal+Lager. When product improvements are made, many times it is through the recommendations of our customers.
I’ve had the opportunity to train and assist the customer care team. It is very interesting to hear the thoughts and opinions of our customers and to understand their encounters with our products. Just recently, I had my first big breakthrough in helping a customer solve a problem! The customer called about the Lascal KiddyGuard gate which would not open.

I immediately thought “I have to give this customer a new gate, it’s broken!” After asking a few questions about the length of time the customer used this product and the date of purchase I realized the customer surpassed the warranty time. Dreading the thought of disappointing someone, I placed the customer on hold to see if we could possibly replace a part that may be broken within the gate. After relaying the dilemma to my co-worker and wonderful customer service/returns manager Monica, she informed me that all the customer had to do was tighten the spring within the baby safety gate. If you turn over the gate where the release button is facing downward, there is a circle with a silver cross within it.  By inserting a flathead screw driver into bottom of the gate and by rotating 30 to 40 times, the spring within the KiddyGuard gate will tighten and the gate will be able to open and close.

I was a little skeptical, but the customer performed the task while I listened in on the phone. Sure enough the little trick worked! I think the customer was skeptical as well, but when it worked he was so excited about this quick fix and he exclaimed “You’re awesome and really know your stuff!” Well of course, I didn’t know as much as the Customer care team, but the feeling of being able to solve an issue, even as small as a baby safety gate, gave me such a feeling of accomplishment! And, although the customer didn’t know it, I learned several lessons that day which will ultimately help me be a better asset in helping customers understand our products through customer services and through our marketing efforts.

Currently rated 5.0 by 3 people

  • Currently 5/5 Stars.
  • 1
  • 2
  • 3
  • 4
  • 5

First Candle 2009 Charity Gala

Posted by sharina

Regal Lager had the opportunity to once again this year sponsor First Candle’s major fundraising event of the year, the Charity Gala. The event took place on October 22 at the Tribeca Rooftop in New York City with more than 300 guests in attendance, helping to raise awareness around SIDS (Sudden Infant Death Syndrome), Stillbirth and Sudden, Unexpected Infant Deaths (SUID).

First Candle has been around for 40 years and has expanded its mission over the years, and is now working hard to raise awareness for the Kicks Count campaign, the first ever, national risk-reduction campaign to end still birth. Daily monitoring and logging of baby’s kicks will help pregnant women monitor a baby’s activity during the final trimester .This helps expecting women to monitor baby’s progress, noting any significant changes in baby’s activity, and know to report immediate any irregular activity to their doctor. The organization is also hard at work with The National Crib Campaign, a program made possibly through an $11 million grant from the Bill & Melinda Gates Foundation. Many infant deaths could be prevented by placing babies to sleep in a safe environment.

For more information on how to support First Candle or learn more about the Kicks Count campaign, visit: www.firstcandle.org and www.firstcandle.org/kickscount.

 

Currently rated 5.0 by 2 people

  • Currently 5/5 Stars.
  • 1
  • 2
  • 3
  • 4
  • 5
Posted on: 11/10/2009 at 10:09 AM
Tags: , , , ,
| Permalink | Comments (0) | Post RSSRSS comment feed
© 2010 Regal Lager, Inc. All rights reserved.